Troubleshooting & FAQ

These are the 15 questions that come up most often in YouTube comments, Discord, and Roblox reviews. Each answer links to the relevant deep-dive page when one exists.

Gameplay mechanics

How do I make the Bed Monster go away?

Use Maple Syrup on the entity. Approach the bed, select Maple Syrup from your inventory, apply. Single-use per encounter.

Don't try to walk around or ignore it — the Bed Monster will attack the patient (or you) if not neutralized. Full handling notes: /wiki/anomalies/bed-monster.

Do Eye Drops cost sanity?

Yes — a small amount per application. The Eye Drops item has a sanity cost listed under "Limitations" on its detail page. The cost is small enough that one application per shift is cheap insurance, but three or more applications in a single shift becomes expensive.

Workaround: pacify the Mass of Eyes once, then break line of sight (look away or leave the room) so it doesn't drain sanity from continued exposure. See the Sanity Management Guide for the full math.

I got dehydrated — how do I find an IV?

The IV Bag is on shelf B of the Supply Room. Cost is 15 Credits. You then take the patient to the IV Room (a dedicated room with an IV stand) and apply the bag there.

The HUD prompts for the room move automatically once you have the IV Bag in your inventory. If the prompt isn't showing, you're probably in the wrong room — check the room name in the top-left corner.

How do I treat patients in general?

There's no in-game tutorial for the treatment loop. We wrote one: the Patient Treatment Workflow covers the 6-step process plus the condition → item cheat sheet. Bookmark it.

What happens if I look at Cursed Photos?

Cursed Photos are collectibles, not threats. Looking at one in your Evidence tab does nothing harmful. The "cursed" name refers to the in-fiction subject of the photo, not the photo itself.

What is dangerous: triggering a Cursed Photo by looking directly at an active anomaly during a glitch state — that's where the sanity cost happens. The photo itself in your inventory is safe to view later. Full mechanic: Secrets, Cursed Photos & Easter Eggs.

Is there a list of all patient types and conditions?

Yes — /wiki/conditions lists every documented patient condition with treatment, item, and difficulty. The list is short today (two verified conditions) because the game is young; community contributions are welcome.

How do I unlock the next shift?

Each shift has a specific unlock requirement listed on its page:

• Shift 1 → Shift 2: 5 successful discharges with no major incident.
• Shift 2 → Shift 3: 8 minutes of game time while maintaining ≥ 50% sanity.
• Shifts 3, 4, 5: documentation pending. See /wiki/shifts.

If you're not unlocking the next shift despite a clean run, double-check that you didn't accumulate any strikes (patient deaths or admitted anomalies).

Do I have to do anything with the "Gubby"?

No. The Gubby is an easter egg — a plush in the breakroom that changes colour if you click it three times. No gameplay effect. It's a reference to a previous game by one of the developers.

Can you be friends with the Mass of Eyes?

Sort of. Applying Eye Drops to the Mass of Eyes pacifies it — the entity stops being hostile and becomes "friendly" in the sense that it won't drain your sanity for the remainder of its manifestation. It still costs sanity to pacify it in the first place, so it's not a free interaction.

What's the best way to manage sanity?

Three habits beat all others, in order of impact:

1. Rotate rooms every 30-60 seconds. Standing still in one place builds a localized sanity drain.
2. Pre-load Anti-Psychotics at the start of high-anomaly shifts. They slow the global decay rate.
3. Keep one Calming Meds in reserve at all times. Don't use it until below 25%.

Full strategy: Sanity Management Guide.

Technical and UX

Are the lights flickering a bug?

No — flickering lights are an in-game warning signal that an anomaly is present. The most common cause is a Camouflage Guy (Skinwalker) in the area; secondary cause is a Mass of Eyes manifesting. Treat flickering as a cue to scan the room, not as a tech issue to report.

Too many jumpscares — is there a way to dial them down?

There isn't an in-game accessibility toggle for jumpscares as of this writing. The structural answer is "play smarter" — most jumpscares are triggered by not responding to a warning sign. The How to Survive tips drill exactly the reflexes that prevent jumpscare triggers in the first place.

If you find the audio specifically intense, lowering the Roblox volume slider (not the in-game one) reduces the audio shock without changing visuals.

The UI is confusing on mobile

This is a frequent complaint. The honest answer: the game is primarily designed for desktop. Mobile controls are functional but the inventory grid and the camera-feed verification step are noticeably harder on a touchscreen.

If you have the option, desktop play is significantly less stressful. If mobile is your only option, the workaround most veterans suggest is enabling Roblox's "large button mode" in the platform settings and zooming the camera in slightly to make the verification photo larger.

Beyond the game

What's the secret room?

The Archive Room, hidden behind a misaligned book on the Supply Room bookshelf. Contains lore documents and a unique Ancient Key item.

Any games like this one?

Animal Hospital (Anomaly) draws from a lineage of "observe-and-counter" horror games. Closest comparisons:

• Phasmophobia — same observe-the-warning-sign loop, ghost-hunting flavour.
• Lethal Company — co-op horror with item-based counters.
• The Backrooms series on Roblox — same "anomaly with specific counter" template.
• Welcome to Bloxburg roleplay genre — closest in art style though much less horror-focused.

None is a direct clone; each emphasizes a different part of the loop.

Still stuck?

If your question isn't on this page, the Sources page lists the YouTube creators and Discord channels that drive most of this wiki's content. They are typically the fastest path to a real-time answer on something we haven't documented yet.